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This guide demonstrates how to build an intelligent email processing system using Mem0’s memory capabilities. You’ll learn how to store, categorize, retrieve, and analyze emails to create a smart email management solution.

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Overview

Email overload is a common challenge for many professionals. By leveraging Mem0’s memory capabilities, you can build an intelligent system that:
  • Stores emails as searchable memories
  • Categorizes emails automatically
  • Retrieves relevant past conversations
  • Prioritizes messages based on importance
  • Generates summaries and action items

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Setup

Before you begin, ensure you have the required dependencies installed:
pip install mem0ai openai

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Implementation

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Basic Email Memory System

The following example shows how to create a basic email processing system with Mem0: 
import os
from mem0 import MemoryClient
from email.parser import Parser

# Configure API keys
os.environ["MEM0_API_KEY"] = "your-mem0-api-key"

# Initialize Mem0 client
client = MemoryClient()

class EmailProcessor:
    def __init__(self):
        """Initialize the Email Processor with Mem0 memory client"""
        self.client = client

    def process_email(self, email_content, user_id):
        """
        Process an email and store it in Mem0 memory

        Args:
            email_content (str): Raw email content
            user_id (str): User identifier for memory association
        """
        # Parse email
        parser = Parser()
        email = parser.parsestr(email_content)

        # Extract email details
        sender = email['from']
        recipient = email['to']
        subject = email['subject']
        date = email['date']
        body = self._get_email_body(email)

        # Create message object for Mem0
        message = {
            "role": "user",
            "content": f"Email from {sender}: {subject}\n\n{body}"
        }

        # Create metadata for better retrieval
        metadata = {
            "email_type": "incoming",
            "sender": sender,
            "recipient": recipient,
            "subject": subject,
            "date": date
        }

        # Store in Mem0 with appropriate categories
        response = self.client.add(
            messages=[message],
            user_id=user_id,
            metadata=metadata,
            categories=["email", "correspondence"],

        )

        return response

    def _get_email_body(self, email):
        """Extract the body content from an email"""
        # Simplified extraction - in real-world, handle multipart emails
        if email.is_multipart():
            for part in email.walk():
                if part.get_content_type() == "text/plain":
                    return part.get_payload(decode=True).decode()
        else:
            return email.get_payload(decode=True).decode()

    def search_emails(self, query, user_id, sender=None):
        """
        Search through stored emails

        Args:
            query (str): Search query
            user_id (str): User identifier
            sender (str, optional): Filter by sender email address
        """
        # For Platform API, all filters including user_id go in filters object
        if not sender:
            # Simple filter - just user_id and category
            filters = {
                "AND": [
                    {"user_id": user_id},
                    {"categories": {"contains": "email"}}
                ]
            }
            results = self.client.search(query=query, filters=filters)
        else:
            # Advanced filter - add sender condition
            filters = {
                "AND": [
                    {"user_id": user_id},
                    {"categories": {"contains": "email"}},
                    {"sender": sender}
                ]
            }
            results = self.client.search(query=query, filters=filters)

        return results

    def get_email_thread(self, subject, user_id):
        """
        Retrieve all emails in a thread based on subject

        Args:
            subject (str): Email subject to match
            user_id (str): User identifier
        """
        # For Platform API, user_id goes in the filters object
        filters = {
            "AND": [
                {"user_id": user_id},
                {"categories": {"contains": "email"}},
                {"subject": {"icontains": subject}}
            ]
        }

        thread = self.client.get_all(filters=filters)

        return thread

# Initialize the processor
processor = EmailProcessor()

# Example raw email
sample_email = """From: alice@example.com
To: bob@example.com
Subject: Meeting Schedule Update
Date: Mon, 15 Jul 2024 14:22:05 -0700

Hi Bob,

I wanted to update you on the schedule for our upcoming project meeting.
We'll be meeting this Thursday at 2pm instead of Friday.

Could you please prepare your section of the presentation?

Thanks,
Alice
"""

# Process and store the email
user_id = "bob@example.com"
processor.process_email(sample_email, user_id)

# Later, search for emails about meetings
meeting_emails = processor.search_emails("meeting schedule", user_id)
print(f"Found {len(meeting_emails['results'])} relevant emails")

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Fetching Memories

You can fetch all the memories at any point in time using the following code: 
meeting_emails = processor.search_emails("meeting schedule", user_id)
for m in meeting_emails['results']:
    print(m['memory'])

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Key Features and Benefits

  • Long-term Email Memory: Store and retrieve email conversations across long periods
  • Semantic Search: Find relevant emails even if they don’t contain exact keywords
  • Intelligent Categorization: Automatically sort emails into meaningful categories
  • Action Item Extraction: Identify and track tasks mentioned in emails
  • Priority Management: Focus on important emails based on AI-determined priority
  • Context Awareness: Maintain thread context for more relevant interactions

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Conclusion

By combining Mem0’s memory capabilities with email processing, you can create intelligent email management systems that help users organize, prioritize, and act on their inbox effectively. The advanced capabilities like automatic categorization, action item extraction, and priority management can significantly reduce the time spent on email management, allowing users to focus on more important tasks.

Tag and Organize Memories

Categorize email threads by sender, topic, and priority for faster retrieval.

Support Inbox with Mem0

Build customer support agents that remember context across tickets.